Technology is a powerful ally when it comes to improving decision-making processes. The key is to define which decisions should be optimized through digitization, based on their impact on the…

Efficient business structure and resource allocation require one crucial element: knowing what to stop doing. However, two immediate questions arise: What activities should we cease? And, how can we effectively…

In a dynamic business world, companies with static strategies are destined to failure. The concept of ‘organizational agility’ is essential in building a competitive business. What is a strategically agile…

Companies are the result of the decisions they make. This is why reviewing the way in which decisions are made in an organization is critical to achieving the objectives and…

One of the biggest challenges executives face resides in making a new strategy permeate the company’s DNA –simply but efficiently incorporating it into everyday practices so that it guides all…

Although omnicanality has been long discussed, the customer’s expectations and the actual experience provided by companies are still very different from one another. What are the main challenges companies face…

We’ve tried, time and time again, to be attentive to opportunities. We’ve tried to detect them, capture them, and transform them into business; and what’s more, we’ve even been paid…

The focus on growth is on the agenda of most companies, but cost pressure is increasing, especially in periods of recession or general uncertainty such as the current one. How…

How Netflix, Exxon, and Booking Fight Decision Noise Companies that don’t automate these decisions will lose money and quality. Some decisions can literally change people’s lives. A physician’s interpretation of…